Log Configuration

Node Level Log Configuration

In WhatsApp Journey, add Logger Properties to each node which you want to configure the log.

  1. Click the node and enable Log option available to the right of the flow designer.
  2. Click Add Log option
  3. Select the log levels in your application to look at the severity first. They are four levels of log – Debug, Info, Severe and Warning.
  4. Select the node position to which the log to be configured.
  5. Enter the Custom Message and select the variables which you want to include or exclude.
  6. Click Submit to add a log property.

Journey Level Log Configuration

1. Enable the Log properties to filter the critical information about your journey flows and the one that is purely informative.

They are four levels of log – Debug, Info, Severe and Warning.

Levels Description
Debug It is used to fetch information needed to debug, troubleshoot, or test an application.
Info An event happened, the event is purely informative and can be ignored during normal operations.
Warning The WARN log level is used when you have detected an unexpected application problem.
Severe The SEVERE level is a message level indicating a serious failure

2. Select the log levels to view the logs configured in flows to look at the severity first. For example, if agent selects the INFO level, all the nodes logged with info, warning and severe will be shown in Execution logs section. If user selects SEVERE, only the nodes with severe log will be shown.

Journey -Log Level Node's log
DEBUG Debug, Info, Warning, Severe
INFO Info, Warning, Severe
WARNING Warning, Severe
SEVERE Severe

3. Select the node position to which the log to be configured and click Update.

The log details will be shown in the Journey -> Execution logs page.

 

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